30 August 2012

The waiting game

I used to love playing that game where you see who can be quiet for the longest without saying anything.  Same with the staring game to see who can stare the longest without laughing. 

But the quiet game I played on the phone today with the US Post Office was really no fun at all.

44 minutes and 17 seconds.  6 minutes and 46 seconds.

That is the amount of time I was on the phone (the first time with 40 minutes of it being on hold) waiting for the US Post Office to tell me why I have not been receiving mail at my address.  I hung up after it got over 44 minutes and called back.  The second call was received and the person who answered realized that he thought he had transfered my call to another person.  He had not, and proceeded to address the issue himself since he already had an answer to my problem.

After over 50 minutes on the phone, I finally got an answer.  And was assured that I will start getting mail now.

I really like supporting the post office and have never had issues with them or with waiting at a post office to do something.  But, this waiting really strained my nerves.

6 comments:

  1. Sorry, I had a humongous typo in my first comment :) But it is getting more and more easy to understand the term "going postal" - - my friend's husband works at the post office, and he says he is getting so bad there, the working conditions, etc. Hope you get your mail!!

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    1. It really is easy to understand some people's frustrations. I sympathize with your husband's friend and hope that he has patience that can help his customers also show patience.

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  2. Waiting for mail, waiting to be spoken to, waiting.... Never good, some people just abuse you patientce! On the upside when you get all your mail you can have fun opening it all!

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    1. I wonder if anyone has ever calculated the average amount of time a person might spend in a year waiting in lines or on the phones. I'm sure it's a huge chunk of our lives.

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  3. You have the patience of Job! I would have gone postal, even if it was just in my own living room!! :)

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